lM
lesego M
1 reviews | Active since Jan 2016
20 Jul 2020, 23:01
worst service ever!!!!
I sent an email on the of the 10th July 2020 requesting your vehicle asset financing department to amend banking details from which my repayments are being debited, 6 business working days later my issue has not been resolved. your debit order will bounce on the 27th because of your incompetence, switching to standard bank is the worst form of punishment.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
21 Jul 2020, 04:29Hello Lesego,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply21 Jul 2020, 04:29
Official
Hello Lesego,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
lM
lesego M's updateReviewer Update
21 Jul 2020, 12:56what does that mean as i still sit with an unresolved request. can you please not respond for the sake of just responding.
lM
lesego M's update21 Jul 2020, 12:56
Reviewer Update
what does that mean as i still sit with an unresolved request. can you please not respond for the sake of just responding.
Standard Bank's replyOfficial
24 Jul 2020, 12:47Dear Lesego
Thank you for your comments.
This matter is resolved, please refer to feedback sent to you on email.
Kind regards, Complaint Resolution Centre
********** ********** (fax)
***********
Thank you for your comments.
This matter is resolved, please refer to feedback sent to you on email.
Kind regards, Complaint Resolution Centre
********** ********** (fax)
***********
Standard Bank's reply24 Jul 2020, 12:47
Official
Dear Lesego
Thank you for your comments.
This matter is resolved, please refer to feedback sent to you on email.
Kind regards, Complaint Resolution Centre
********** ********** (fax)
***********
Thank you for your comments.
This matter is resolved, please refer to feedback sent to you on email.
Kind regards, Complaint Resolution Centre
********** ********** (fax)
***********