BN
Brilliant N
1 reviews | Active since Oct 2024
29 Oct 2024, 10:57
Worst service ever
Standard Bank Centurion mall worsed service ever. I got paid on 25/10 i couldn't access my account. Today 29/10 been waiting for 1hour just for assistance for Fica Reverification. Wow
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
29 Oct 2024, 11:04Hi Brilliant
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply29 Oct 2024, 11:04
Official
Hi Brilliant
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
BN
Brilliant N's updateReviewer Update
29 Oct 2024, 11:16***. Anyway Thank you to Tsholofelo Molala for assistance. As for the ladies at collection wow nonsense attitudes. The lady using a laptop went to fit i think is new uniform, came backwent to fill her bottle 🙄 while we sitting there. Even if u cant assist atleast show u care and acknowledge the waiting clients. As a Customer service manager myself i would be ashamed if my people treats people tbis way
BN
Brilliant N's update29 Oct 2024, 11:16
Reviewer Update
***. Anyway Thank you to Tsholofelo Molala for assistance. As for the ladies at collection wow nonsense attitudes. The lady using a laptop went to fit i think is new uniform, came backwent to fill her bottle 🙄 while we sitting there. Even if u cant assist atleast show u care and acknowledge the waiting clients. As a Customer service manager myself i would be ashamed if my people treats people tbis way
Standard Bank's replyOfficial
29 Oct 2024, 11:24Hi Brilliant
Thank you for the details.
We will follow up and get back to you.
Kind Regards
Standard Bank Hello Peter Team
***
Thank you for the details.
We will follow up and get back to you.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply29 Oct 2024, 11:24
Official
Hi Brilliant
Thank you for the details.
We will follow up and get back to you.
Kind Regards
Standard Bank Hello Peter Team
***
Thank you for the details.
We will follow up and get back to you.
Kind Regards
Standard Bank Hello Peter Team
***
BN
Brilliant N's updateReviewer Update
31 Oct 2024, 17:32After providing you with my ID number and having my account for so many years - Finally someone calls me but insists on talking to Mr Brilliant Nchabeleng, n i keep saying that im not Mr Nchabeleng n i was at ur branch. Standard Bank is our money even safe with. Anyway i dont need ur apology, i will make sure to never visit ur Centurion mall branch again.
BN
Brilliant N's update31 Oct 2024, 17:32
Reviewer Update
After providing you with my ID number and having my account for so many years - Finally someone calls me but insists on talking to Mr Brilliant Nchabeleng, n i keep saying that im not Mr Nchabeleng n i was at ur branch. Standard Bank is our money even safe with. Anyway i dont need ur apology, i will make sure to never visit ur Centurion mall branch again.
Standard Bank's replyOfficial
01 Nov 2024, 07:15Good Morning
Please note that we will follow up with our team.
We will be in touch with further feedback.
Kind Regards
Standard Bank Hello Peter Team
***
Please note that we will follow up with our team.
We will be in touch with further feedback.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply01 Nov 2024, 07:15
Official
Good Morning
Please note that we will follow up with our team.
We will be in touch with further feedback.
Kind Regards
Standard Bank Hello Peter Team
***
Please note that we will follow up with our team.
We will be in touch with further feedback.
Kind Regards
Standard Bank Hello Peter Team
***