JM
John M
1 reviews | Active since Jul 2021
03 Nov 2025, 17:44
Worst service ever
I complained to Standard Bank about the bad service I received from them and they promised that my issue will be resolved in 3-5 days but still today nothing has happened, I regret trusting them and opening an account with them.next time I am taking my business somewhere and I am moving my salary from them to another bank.
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
04 Nov 2025, 06:38Dear John,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply04 Nov 2025, 06:38
Official
Dear John,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
JM
John M's updateReviewer Update
06 Nov 2025, 14:25Standard bank how do you give such a bad service to the people giving business to you,i am so tired of you promising me that the issue is been resolved while it is not,even your consultants are trained to lie to us,no more doing business with you and I am even taking my salary to another bank
JM
John M's update06 Nov 2025, 14:25
Reviewer Update
Standard bank how do you give such a bad service to the people giving business to you,i am so tired of you promising me that the issue is been resolved while it is not,even your consultants are trained to lie to us,no more doing business with you and I am even taking my salary to another bank
Standard Bank's replyOfficial
06 Nov 2025, 15:37Good day John,
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply06 Nov 2025, 15:37
Official
Good day John,
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
JM
John M's updateReviewer Update
10 Nov 2025, 10:37You keep on saying you are working on this matter but I don't see any progress, do you guys take your clients serious,legal action is coming against you and you are going to pay for tjat legal costs
JM
John M's update10 Nov 2025, 10:37
Reviewer Update
You keep on saying you are working on this matter but I don't see any progress, do you guys take your clients serious,legal action is coming against you and you are going to pay for tjat legal costs