BM
Bongane M

1 reviews | Active since Jun 2016

29 Jun 2016, 08:46

Worst Service ever

<p>This stupid bank is quick on forcing you to open an account with them but when it comes to solving problems they cause they have to send you everywhere. This bank really needs to grow up and take ownership of their situations. Soon as they fix my problem I'm leaving this bank and everyone will know about them. </p>

0
Replies (3)
Standard Bank
Standard Bank's reply29 Jun 2016, 11:09
Official

Good day Bongane Masombuka

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

***

********** (fax)

**********

Standard Bank
Standard Bank's reply29 Jun 2016, 12:24
Official

Good day Bongani Masombuka

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

***

********** (fax)

**********

Standard Bank
Standard Bank's reply04 Jul 2016, 09:12
Official

Dear Bongani Masombuka

Thank you once again for your posting.

I refer to our email correspondence with each other and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

***