BP
Bongeka P

1 reviews | Active since May 2016

30 May 2016, 14:17

Worst service ever!

<p>I have a stop order with Standard Bank which I've had for a couple of months, I have always requested money from the stop order which I have requested money without notice with a charge of R50 without any hassles, the money is transferred to my cheque account. I went to request money as usual on the 26th of June, I was told the money that was debitted the previous day has not reflected so I could be given half with the charge of R50 and was advised to come back the following day for the rest, I wanted to make sure I drove to Standard bank Glenwood branch when I knew it would have reflected the following day so I went after a few days later. To my surprise I was told I could not get funds without notice(7days) which is very new to me because I've always requested without notice and recieved the money provided there's an additional charge. I requested to speak to a manager of which I spoke to ****ha Balulal who just didn't hear it and walked back to her office leaving me at the consultants desk confused. I needed the money but was all of a sudden told to provide proof of the real reason I needed the money. I just need that money ASAP and cancel the stop order with immediate effect! </p>

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