1 reviews | Active since May 2016
worst service ever!!!
<p>I app**** for a business account with standard bank maponya mall and was tediously assisted by a gentleman that took so long to create the account becacuse apparently i had to wait 2+ hours to create sa business account. As if that wasn't enough, i was made to call the call center to ask for assistance with getting a speedpoint for my business and i was provided with a reference number and told that someone would contact me within the next 48hours... I did not get any calls or communication firstly to say that my card was ready for collection or not, i had to go to the branch and just ''hope for the best'', Fortunately, there was a very helpful gentleman by the name of Tshepo that assisted me promptly with getting a card. Needless to say, 2 weeks later - my business still does not have any speedpoint machines. A lady called me sometime during the week saying she would contact me back or email me... again, none of that happened. I have to rely on eft's and cardless services from my client's which works against my reputation. </p> <p> </p> <p>I should have taken all my friend's advise to heart that standard bank is the worst bank ever but i thought since they were able to help one of my friends with a speedpoint then mayb they could for me to but i am really starting to regret the decision. </p> <p> </p> <p>i cannot even access internet banking therefore unable to make payments from my business card.</p>
Good day Glodine Ndhlovu
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Good day Glodine Ndhlovu
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
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Good day Glodine Ndhlovu
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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Good day Glodine Ndhlovu
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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*** (fax)
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