DS
Doma S

1 reviews | Active since Jun 2019

02 Jul 2019, 10:49

Worst service ever

Started an online application on the 25 June 2019 for s gold credit card,done the video call on the 26th aswell as receiving card details the same day.After calling in to follow up on card I receive feedback that account has been closed how is that possible without any notification as to why ive been on the phone since friday but no one can give me an explanation as to why really why approve a card just to close it immediately there after never experienced such terrible service

0
Replies (1)
Standard Bank
Standard Bank's reply02 Jul 2019, 19:17
Official
Dear Doma Stephens 
 Thank you for posting a comment.
   
 One of our consultants will be in contact with you as soon as possible.
   
 Regards,
 Complaint Resolution Centre
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