SM
Soandri M
1 reviews | Active since Jan 2016
07 Jan 2016, 13:58
Worst service ever
Apparently my account has not been FICA compliant anymore. Instead of notifying me and asking me to come in amd sorting it out, Standard Bank froze my whole account and then send me a message saying i should come in. I did go in today but I'm still waiting for them to open my account again. I don't have any cash on me and can't use my card. I just feel this is unacceptable, they could have warned me!
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Replies (1)
Standard Bank's replyOfficial
08 Jan 2016, 07:37Hello Soandri ,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply08 Jan 2016, 07:37
Official
Hello Soandri ,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***