1 reviews | Active since Jul 2009
WORST SERVICE EVER
Received a new cc from Standard Bank. First time customer. Had to stand 33 minutes in the queue to have the pin activated.
Now suddenly the card no longer works. Stood 24 minutes in the queue - only to be told they dont know what is wrong with it. Sent me to another queue. Only to be taken to a room and told to call the call centre - which after 20 minutes still didnt answer!
Wow! Why does ANYBODY bank at this Bank?
Dear Johan
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Regards
Complaint Resolution Centre
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*** (fax)
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Dear Johan
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Johan
Than you once again for your posting.
I refer to our email correspondence with each other and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Johan
Than you once again for your posting.
I refer to our email correspondence with each other and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***