JG
Janeske G

1 reviews | Active since Jan 2024

24 Jan 2024, 18:02

WORST SERVICE EVER!!!

Standard Bank bayside mall your service is so ***. I had a lost card, which they had to replace. I had to go back four times to get my new card connected to my online banking profile.

0
Replies (3)
Standard Bank
Standard Bank's reply24 Jan 2024, 18:39
Official
Dear Janeske

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply25 Jan 2024, 11:13
Official
Dear Janeske

Please be aware that although our staff attempted to reach you, the call was not completed.

You can visit the branch to receive effective assistance, or we can help you when the authentication process is completed.

Eagerly awaiting your reply.

Continue to have a wonderful day.
 
Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply26 Jan 2024, 14:24
Official
Dear Janeske

Our team tried calling you to no avail.

Please confirm the convenient time we may contact you ?

Looking forward to your feedback.

Kindest regards
Standard Bank Hello Peter Team 
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