RB
Ruhan B

1 reviews | Active since Apr 2015

16 Apr 2015, 17:14

worst service ever!!!!!

I app**** for a loan which was approved telephonic.....had to send payslips, proof of address and bank statements. did that.<br> I had to follow up a couple of days later and still had no answers. Again i followed up and then was told my employment could not be verified..... i asked if it is possible that the telephone number could have been miss read,written down or dal**** , and asked Lloyd to read it back to me.... they had a totally different number which i did not give to them.... i asked where they got it from and was told it might have been from some \data base".<br> i gave him the correct number and had to send them my letter of employment...which i did ....and have not heard from him again for 5 days now....have asked on email for a ref. no but has not been given one.... ***!!!"""

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Replies (1)
Standard Bank
Standard Bank's reply17 Apr 2015, 13:09
Official
Hello ruhanb,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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