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Molatelo M

1 reviews | Active since Nov 2013

25 Apr 2022, 13:43

Worst service ever

Worst customer service at Standard Bank Centurion mall. If I could give them 0 stars I would. 2hrs of no service . Waiting for a consultant who happens to be the only one to assist me.Pathetic service always at this bank.

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Replies (2)
Standard Bank
Standard Bank's reply26 Apr 2022, 08:36
Official
Good day Molatelo

This is not the level of service we strive for. We understand your frustration and would like to help. We can assure you that your matter is now in the right hands. We would like to get you sorted as soon as possible. Our team will be in touch. 

Kind regards 

Standard Bank Help Centre 

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Standard Bank
Standard Bank's reply26 Apr 2022, 08:42
Official
Hi Molatelo. 
 
Thank you for raising your concerns with us.
  
We have escalated your matter and have been assured that the relevant team has your query in hand and has prioritized a resolution for you. 
  
Our team will be in touch with further feedback.
  
Kind regards. 

Standard Bank Help Centre
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