Worst service ever

Item: Standard Bank
Rating: 1
Author: nicole V

i went to the bank to update my address details to sort out my online application . almost spent two hours at the bank, also i am totally sick and down with the flue but had no option but had to go into the bank to sort this out. Now i am busy with my online application which is not allowing me to do anything cause i now got to go back to the bank and take proof of address. IF THIS IS THE CASE PLEASE KINDLY CANCEL MY WHOLE STANDARD BANK ACCOUNT. I WISH TO NOT BANK WITH YOU ANYMORE

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

18 Mar 2020, 18:05

Hello Nicole

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre

***

Standard Bank's reply18 Mar 2020, 18:05

Official