Worst service ever

<p>App**** for a further loan on my bond account more than 5 weeks ago. The application was completed poorly from the start and no feedback was received. I have phoned the branch and the persons handling the application more than 30 times during the past five weeks and every time I am told they are busy with the application and will phone me back, but only once have I received a phone call saying they will come back to me. </p>