Worst service ever

<p>I logged a query in August 2016 and was told 2 weeks it will be resolved. It is October 2016 now and there is nothing. I had loaded R180 airtime and nothing was loaded on my side but deducted from the bank. I loaded a further R12 just to check. Once again it deducted but no airtime. I called my service provider and was assured that there was no airtime loaded that day. Nothing reversed from the bank to date. I don't know what it is you are trying to find. Your 1 + 1 = 11. I was billed for airtime I didn't get. So quick to charge people but when you need to do your dues you are slacking. Not even a courtesy call. I've never been disappointed in my life by this bank. I thought when they told me 'there's nothing we can do' after I was ****** and bank account cleaned was bad enough . Don't deserve a star </p>