VM
Vanessa M

1 reviews | Active since May 2018

27 Aug 2024, 14:14

Worst Service Champions overtime

STD Bank Library Gardens is very consistent in giving horrible service and they are not working on changing that. Today I went there, waited in a queue with only 4people in front of me. Waited 30min without the queue actually moving, whilst there’s clients just going inside the branch to be serviced without actually following the queue and no employee actually communicating with us in the queue

0
Replies (1)
Standard Bank
Standard Bank's reply27 Aug 2024, 14:36
Official
Dear Vanessa, 

Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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