AR
Akshay R

1 reviews | Active since Dec 2017

02 May 2025, 09:57

Worst service

Terrible experience with standard bank as I've been a customer with them for almost 20 years. I received an international payment almost 1 week ago, I tried accepting it on the app as instructed on the message yet it does not go through. No errors it just does not go through. I tried calling standard bank international payment line but no one answers after 50 calls and 10 emails I have yet to receive any feedback

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Replies (1)
Standard Bank
Standard Bank's reply02 May 2025, 10:01
Official
Dear Akshay R, 

Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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