Worst service at Standard Bank

If you wish to change to Standard Bank don’t do it remain where you are or think of another bank because Standard Bank is worse across all departments, customers care, at the branch I mean nothing is better

Today I spent the whole day calling them wanting to close my fixed term deposit account and every time I was told to hold and the longest it took was over an hour and I then decided to end the call to try again and I’ll hold again and the whole cycle took the whole day.