Worst Service

On Saturday morning we went to Standard Bank Kopanong Branch in Hammanskraal for normal banking services but instead we received one of the worst service ever. The bank was full and we spent about 30minutes without being attended and when i asked one of the consultants, she said i should wait like everyone else without knowing and understanding what im there for. When i started complaining, the other consultant, a male gentleman (lighter skinned, brushed hair, well built) who didn't want to identify himself, said to his colleague and security officer by the name Victor Ngobeni that they should not attend to because i was complaining and i was "drunk" and dont know what im there for The service there was poor and everyone was complaining about the attitude of consultants, their lack of service. It was one of the most disappointing services ever experienced at a bank. What i know and accustomed to at a bank is that when you get there a consultant has to be at the door and give you a ticket to direct you to a consultant with your specific enquiry but with that branch the service was not the. Old people were complaining about being there for hours without being attended.