VT
Vanessa T
1 reviews | Active since Dec 2022
05 Feb 2024, 14:55
Worst service
Standard Bank Stellenbosch No assistance when i went to the Branch to open an estate late account. Was told by a lady who was talking to a Bussines Banker on Teams that i should leave my name and number and he/she will phone me to make an appointment. Very unproffesional. No empathy at all.
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
05 Feb 2024, 15:41Dear Vanessa,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply05 Feb 2024, 15:41
Official
Dear Vanessa,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
05 Feb 2024, 15:44Dear Vanessa,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply05 Feb 2024, 15:44
Official
Dear Vanessa,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
VT
Vanessa T's updateReviewer Update
07 Feb 2024, 10:40And still no phone call from the bussiness banker at stellenbosch branch to set up an appointment. You guys know how to stuff everything up!
VT
Vanessa T's update07 Feb 2024, 10:40
Reviewer Update
And still no phone call from the bussiness banker at stellenbosch branch to set up an appointment. You guys know how to stuff everything up!
Standard Bank's replyOfficial
07 Feb 2024, 10:57Good day Vanessa
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply07 Feb 2024, 10:57
Official
Good day Vanessa
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
07 Feb 2024, 12:11Dear Vanessa
Our team attempted to call you, but the connection is poor.
Kindly verify if there is a time that works for you so we can get in touch.
Please keep an eye out for a call from our Branch Leadership team in the interim.
Kindest regards
Standard Bank Hello Peter Team
***
Our team attempted to call you, but the connection is poor.
Kindly verify if there is a time that works for you so we can get in touch.
Please keep an eye out for a call from our Branch Leadership team in the interim.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply07 Feb 2024, 12:11
Official
Dear Vanessa
Our team attempted to call you, but the connection is poor.
Kindly verify if there is a time that works for you so we can get in touch.
Please keep an eye out for a call from our Branch Leadership team in the interim.
Kindest regards
Standard Bank Hello Peter Team
***
Our team attempted to call you, but the connection is poor.
Kindly verify if there is a time that works for you so we can get in touch.
Please keep an eye out for a call from our Branch Leadership team in the interim.
Kindest regards
Standard Bank Hello Peter Team
***