MN
Mbalibarlee N

1 reviews | Active since Jun 2018

13 Aug 2020, 15:11

Worst service

No Precautions number one they do not sanatize the atm Or clean the atms after number of usage that's a big no no, securities are busy have fun instead of wiping atms talking about precautions my foot very slow service very slow like snail compare to others banks, there no order regarding placement, very lazy we all tired okaaaay and since standard bank wanted to created an app and closes some branches the lines are even more worse, the app useless and its limited you can't do any early withdrawals with fixed deposit that why you need to go to the branch, slowest bank, please do not call me I am not interested in your lies saying you will do things better

0
Replies (3)
Standard Bank
Standard Bank's reply14 Aug 2020, 12:01
Official
Hello Mbalibarlee
Standard Bank
Standard Bank's reply14 Aug 2020, 12:01
Official
Hello Mbalibarlee

Thank you for posting your comments. 

Your matter was escalated accordingly. We will revert to you as soon as possible. 

Kind regards 
Complaint Resolution Centre 
***
***
Standard Bank
Standard Bank's reply24 Aug 2020, 11:26
Official
Dear Mbalibarlee Ndlovuv

Thank you once again for posting your comments.

I refer to my email correspondence and can confirm that this matter has been responded to.

Kind regards

Clint Petersen
Complaint Resolution Centre
***