SM
Soly M

1 reviews | Active since Aug 2021

28 Dec 2021, 13:10

Worst service

Standard sucks, u can never use ur card for online purchases, I did and 5 month later another purchase amount went off my account without my consent, I called the bank and they say provider still has my card details, I now cannot get hold of provider, my money is no longer safe with standard bank.

Call the bank again, spoke to Sarah and requested to be called by manager, still no call. No sense of urgency

0
Replies (1)
Standard Bank
Standard Bank's reply28 Dec 2021, 15:46
Official
Dear Soly M

Thank you for posting your comments. 
 
Please accept our sincere apologies for the delayed response.
 
Kindly be advised that we are looking into your matter and feedback will be provided shortly.
 
Kind regards
Complaint Resolution Centre
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