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Noms N
1 reviews | Active since Oct 2013
14 Apr 2022, 12:22
Worst Service!!!!
I'm so disappointed with Standard Bank, weeks back I downgraded my account and there was an issue with it since my sister has started banking with standard bank and she's working for the government. After the downgrade today my sister has not been paid because Musiiwa Mudau blocked my sister's account and her salary bounced back. I don't understand why would one block a new account suspecting it of *****. An account that has not worked before and there's no money what so ever that came in to suspect it of *****. Standard Bank you really have lost your minds!!!! Now my sister hasn't been paid for your Incompetency let alone the debit orders that will bounce back because of this Mudau person!!!!
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
19 Apr 2022, 17:21Hello Nomaswazi
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
Kind Regards
Standard Bank Help Centre
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Standard Bank's reply19 Apr 2022, 17:21
Official
Hello Nomaswazi
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
Kind Regards
Standard Bank Help Centre
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Noms N's updateReviewer Update
20 Apr 2022, 22:44Standard bank your employees are full of themselves and never want to take accountability of their wrong doings.....let alone a simple apology this lady didn't even bother, I'm yet puzzled as to why she called coz we got the matter sorted out at the main branch!!!!
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Noms N's update20 Apr 2022, 22:44
Reviewer Update
Standard bank your employees are full of themselves and never want to take accountability of their wrong doings.....let alone a simple apology this lady didn't even bother, I'm yet puzzled as to why she called coz we got the matter sorted out at the main branch!!!!
Standard Bank's replyOfficial
21 Apr 2022, 20:11Hello Nomaswazi
We assure you that as an organization we are committed to providing the best possible service .
We assure you that as an organization we are committed to providing the best possible service .
We apologize for the inconvenience and undue frustration, this has caused.
We are glad your matter has been resolved and we greatly appreciate your continued support.
Kind Regards
Standard Bank Help Centre
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Standard Bank's reply21 Apr 2022, 20:11
Official
Hello Nomaswazi
We assure you that as an organization we are committed to providing the best possible service .
We assure you that as an organization we are committed to providing the best possible service .
We apologize for the inconvenience and undue frustration, this has caused.
We are glad your matter has been resolved and we greatly appreciate your continued support.
Kind Regards
Standard Bank Help Centre
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