Worst service
Worst bank. Did not get any feedback with regards to collecting my card. Had to call and wait very long to get helped on their contact call center. Only to find out that the card has been delivered. I then Went to the bank branch and waited 45min just to collect. I was looking to move my banking services with them. But seems like I will be making the worst decision if I do. The k90 branch is always full, don’t understand why they can close down branches if some are so full.
Helpful (0)
Replies (4)0
Replies (4)'s updateReviewer Update
11 Jun 2019, 12:43They don’t even have toilets and enough parking at this facility
's update11 Jun 2019, 12:43
Reviewer Update
They don’t even have toilets and enough parking at this facility
Standard Bank's replyOfficial
11 Jun 2019, 13:17Dear Siyabonga
Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
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Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
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Standard Bank's reply11 Jun 2019, 13:17
Official
Dear Siyabonga
Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
***
Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
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's updateReviewer Update
11 Jun 2019, 13:39I ended up leaving with no card after spending more than one hour at their branch. **** bank
's update11 Jun 2019, 13:39
Reviewer Update
I ended up leaving with no card after spending more than one hour at their branch. **** bank
Standard Bank's replyOfficial
25 Jun 2019, 08:51Dear Siyabonga Easto Maboa
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter is being attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter is being attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply25 Jun 2019, 08:51
Official
Dear Siyabonga Easto Maboa
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter is being attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter is being attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***