BB
Berenice B
1 reviews | Active since Jan 2014
25 Jan 2019, 11:49
Worst Service
This place fleet department is one big mess I've been trying to resolve a payment due to us by Standard Bank since the 7th of November 2018. Terrible client service. I had the similar problem with ABSA Bank at least they solved my problem in a matter of 3 days, But standard bank can't not good!
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
25 Jan 2019, 12:04 Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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*** (fax)
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We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply25 Jan 2019, 12:04
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's replyOfficial
30 Jan 2019, 09:54Dear Berenice
Thank you once again for posting your comments.
We have been trying to contact you to get more information with regards to this matter. Your are more than welcome to let us know when we can contact to assist with this matter.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
We have been trying to contact you to get more information with regards to this matter. Your are more than welcome to let us know when we can contact to assist with this matter.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply30 Jan 2019, 09:54
Official
Dear Berenice
Thank you once again for posting your comments.
We have been trying to contact you to get more information with regards to this matter. Your are more than welcome to let us know when we can contact to assist with this matter.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
We have been trying to contact you to get more information with regards to this matter. Your are more than welcome to let us know when we can contact to assist with this matter.
Kind regards
Clint Petersen
Complaint Resolution Centre
***