Worst Service

The above matter was sorted out, after many tedious and frustrating phone calls. My next dilemma with Standard Bank is to cancel my debit orders for my loans - apparently this cannot be done - yet my one loan shows that the debit order has been cancelled and its apparently impossible to do it on the other loan as they don't have a mandate. My issue is I don't want Standard Bank to have any further access to my account or my money so I will make monthly deposits to pay these accounts. The less access rights Standard Bank has, the better.

I have just received an sms from standard bank advising that my access loan account is in arrears. I eventually had to make a manual payment into the account after standard bank failed to keep the monthly instalment and refund me the balance of the money they incorrectly debited my account for. Now i have another issue, where because your admin department cannot get my account right, i have a bad credit rating with the credit bureau! This needs to be corrected immediately, as this is as a direct result of Standard Bank's incompetence.