1 reviews | Active since Jul 2017
Worst Secunda Private Bankers and Team Leader Siphokazi Tetyana and Sharon Masina Secunda
If I could give an zero rate I would. I had to move myself down to Gold Client because you just absolutely get NO SERVICE or assistance from this Private Bankers mentioned. Does not matter what you phone them for. You can never get them to assist you. They are the worst. Had a problem with my Home Loan and you should see the email replies I got back from my Banker and the Head of Private Bank does not even care to reply back to an client. No wondet their staff feel they can do what they want because if an Leader behaves like that your staff would also act like that. I will never speak to an client like Siphokazi is speaking to clients - she has no professionalism or knowledge she is plainly in a position where she thinks she can treat client's like she want to. She is lazy and dont deserve that position she is in. They must get back to basics and remember the client is priority and the client's keeps Standardbank running - without client's there is No Bank. She must get an reality check !!!! Worst Worst Service ever - will never treat an client like she does. Does not matter even if they are Gold or Silver Client's !!! Disgusted by Standar Bank. You are going to loose many client's cause as we speak in Town - I am not the only one unhappy with her Service....think there should be someone visiting her and checking how she deals and treat client's.
Disgusting !!!!!!
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
