WORST , RIDICULOUS SERVICE

YESTERDAY BEFORE 10H00 I CALLED STD BANK CREDIT CARD REQUESTING A SETTLEMENT -WHICH THEY PROMISED TO SEND BY CLOSE OF BUSINESS THAT WAS YESTERDAY - NOTHING WAS RECEIVED - THIS MORNING I CALLED FOR A F/UP THEY PROMISED TO SEND SOON , WHILST I'M WAITING FOR SOON A LADY CALLED TO TELL ME THEIR SETTLEMENT TAKE 48HRS WHICH I WAS NOT TOLD YESTERDAY , THIS IS ALL THEIR DELAYED TACTICS SO THAT I PAY MORE INTEREST.