Worst Private banking service

<p>I have been a private banking client of standard bank for years now, i have banked with standard bank since i was a child and always had high regards for this bank. The last year i have seen a total degragation of service been offered. Paying a banking fee of R360 odd a month and getting terrble serivce just doesnt do me any justice. I hhad been penalized by standard bank on a homeload as i had bought vacant land and was told once the house is compelte the penalty would be removed (1.5% above my current rate), i have now for the last 2 months tried to have this removed and nothing. I reach out to my private banking team to help and falls on deaf ears. I will be moving banks as this is just a total waste of money and terrible serivce.</p>