TS
Tebogo S

1 reviews | Active since Mar 2020

19 Oct 2021, 16:09

Worst private bankers ever

Worst private banking service I’ve ever experienced in my life. My private banker Tsepiso takes 5 days to return my calls and even then has never helped me with anything. I always have to end up calling customer services myself. Also they keep charging me cr protection, Finance charges etc twice in one month. Definitely closing this account. If there was an option to give them - star, they would get it

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Replies (1)
Standard Bank
Standard Bank's reply20 Oct 2021, 03:15
Official
 Hello 
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
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