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christo B

1 reviews | Active since Oct 2015

02 Aug 2017, 12:52

Worst place ever

<p>I went to make a deposit yesterday. 3 tellers on the counter. 2 of them were making change for business. When the queue got very long the 3rd teller just left. The queue got longer. When she came back later, I was infront of queue and she called me. I asked her why we had to wait so long and why she left when the queue were so long. The response: "Am I not allowed to go and pee?" Very unprofessional to say that to a client. She was not even apologetic. This is so bad and pathetic. It was teller number 4</p>

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Replies (2)
Standard Bank
Standard Bank's reply03 Aug 2017, 13:06
Official

Dear christo

Thank you for your posting.

Email has been sent to you requesting more information.

Kind regards

Clint Petersen

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply07 Aug 2017, 15:54
Official

Dear christo

Thank you once again for your posting.

I refer to my email correspondence and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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