WORST ONLINE EXPERIENCE, APP ALWAYS GOES OFFLINE

Item: Standard Bank
Rating: 1
Author: Shameem H

the app is forever offline and they mention to use internet banking instead.

THAT DOES NOT WORK EITHER!!!!

Seriously, you cannot have an app for banking that is forever offline or timing out. When you go to the bank to transact, they want less people there.

So sort out your online channels!!!!!

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

01 May 2021, 07:39

Hello Shameem, Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Standard Bank's reply01 May 2021, 07:39

Official

Shameem H's updateReviewer Update

03 May 2021, 15:49

I made to payments to hollywood yesterday. this money is still not credited to my account yet it is gone off my standard bank accounts. like the money goes into mid air. I used internet banking when the app was offline, When i call the call centre, they tell me that they are offline.
DOES ANYTHING ACOUNT STANDARD BANK WORK!!!.
ITS LIKE STANDARD BANK GOES OFFLINE TO ***** PEOPLE'S MONEY

Shameem H's update03 May 2021, 15:49

Reviewer Update