Worst online banking service
<p>Standard bank insists on sending my One Time Password to my old cellphone number when I try to login to do my online banking. </p> <p>I have gone inside the branch to change the number, watch the person assisting me change the number, however, they still insist on sending my login OTP to my old number. THIS is the reason I am changing banks, and I hope all their other clients follow.</p>
Thank you for posting your comments.
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Awaiting your response.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
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Thank you for posting your comments.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
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Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
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Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
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Hi Zeenath,
Thanks for your response and effort.
The issue is finally resolved.
Regards
Kelly
Hi Zeenath,
Thanks for your response and effort.
The issue is finally resolved.
Regards
Kelly