Worst Mistakes was joining Standard Bank

Item: Standard Bank
Rating: 1
Author: Sam M

In life, coming to Standard Bank was the biggest mistake I have ever done. I am trying to make an online purchase, it says I must link my device. I have been on the line for 45 mins and I am being sent to different departments. Mind you, both my devices are linked but no one can help me. USELESS I tell you!!

Helpful (0)

Replies (3)

Standard Bank's replyOfficial

09 May 2023, 13:25

Dear Sam

This is not the level of service we strive for.

We understand your frustration and are here to help.

We can assure you that your matter is now in the right hands.

Our team will be in touch.

Kindest regards
Standard Bank Hello Peter Team
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Standard Bank's reply09 May 2023, 13:25

Official

Standard Bank's replyOfficial

11 May 2023, 11:09

Good day Sam

Thank you for taking our call.

Kindly advise if now would be a good time to speak to you.

Looking forward to your feedback.

Kindest regards
Standard Bank Hello Peter Team
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Standard Bank's reply11 May 2023, 11:09

Official

Good day Sam

Thank you for taking our call.

Kindly advise if now would be a good time to speak to you.

Looking forward to your feedback.

Kindest regards
Standard Bank Hello Peter Team
***

Standard Bank's replyOfficial

11 May 2023, 11:52

Good day Sam

Thank you for taking our call.

Our team has confirmed that this matter has been addressed.

Please reach out should you need any further assistance.

Have yourself a great day further.

Kindest regards
Standard Bank Hello Peter Team
***

Standard Bank's reply11 May 2023, 11:52

Official