kK
kathyj K
1 reviews | Active since Sept 2016
01 Nov 2019, 13:56
Worst insurance ever
I lodged an insurance claim for my car on Monday. I am cancelling this policy. Worst insurance ever. No feedback. Nothing. Consultants cuts off calls and transfers me and does not bother to call back.
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Standard Bank's replyOfficial
02 Nov 2019, 07:23Hello Kathleen
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
**********
**********
********** (fax)
Standard Bank's reply02 Nov 2019, 07:23
Official
Hello Kathleen
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
**********
**********
********** (fax)