Worst insurance company ever

By the look of things Stansure takes lead from Standard Bank, by constantly lying to us. They look for any loop hole they can, ******* and back handed.

I had to live threw winter with a high whole in my home. I have 3 brain tumors the cancer now in my neck also my lungs damaged for what's left of my life threw the black mold come out of the roof.

I reported via email with photographs of my lounge ceiling on 28 June 2021. I informed them that it's going to collapse. The estates assessor also informed them they ignored us.

So for three months 50% of my lounge ceiling has completely fallen out every truss including the support beams are snapped I have a 1000 liter water supply tank in my roof which is now lying at a 80 degree angel. My entire homes structure compromised and cracking. After a contract coming to do a quote this person did not even have a measuring tape he asked me he had no ladder. I informed the bank only then did they send one of Stansures assessors to my home this already being 1 and half months later. Then suddenly a new contractor calls to come and do a quote upon his inspection I was informed that he going at get his engineer to have a look. This was done and the engineer was shocked at the roof of my home and wanted to know why Stansure has not relocated us. The contractor then submittal his quote. Then suddenly a quantity surveyor Has to suddenly check.

The assessor employed by Stansure lies about the severity of my claim but put the repair which includes a complete new roof plumbing electrical.

The quantity surveyor also lies to Stansure claiming he measured but the measurements are all incorrect as he never did.

Then another assessor is sent out to assess my furniture which was destroyed when the cleing collapsed. He was rude disrespectful and treated me like a ******** he refuses to give me a copy of his report

Don't ever associate with these back handed company