worst insurance company

Going forward with poor service. Your service is pathetic, poor and *******, I am most annoyed that I wasted all my servings for the last month calling standard bank insurance. What an Awful insurance Company, and I am now concerned about how my existing claim is being managed by your people. Furthermore, standard bank's inability to deliver good service has meant that I have had to engage the services, and incur the expense, of calling the claim department every now and again The person dealing with the claim is Shameera who happens to be on sick days and the manager Carl September, who doesn’t return any calls or feedback, he is always in and out or in meetings, I have left several messages but the claim is stuck, still waiting for underwriters for the last 30 days, what sort of nonsense is that, you take an insurance policy to cover for those problems but claiming is always the worst issue and all I get is the middle finger, claim department always put me on hold for more than 30 minutes all the time for a manager who is not even there to take calls, honestly this is **** **** attitude from your help desk, no feedback ,no processing ,just stuck stuck stuck .no one can finalize that claim. You were very quick to write off the car and you even take forever to settle that claim , does that mean you only have two staff members working on claim department.