Worst first time home buyer experience from Standard Bank

I really regret taking my home loan with Useless bank, I meant Standard Bank. First they approve me for a grant, I agreed to the rate, then next thing I know they never put it in on their system, eventually after a long struggle they corrected this, then I get called and told that it is compulsory that my Life insurance must be with them, because when I agreed to the Grant I agreed to the policy with them, after speaking to my lawyers and they sent my personal life insurance to standard bank it was approved, but not even on my name, It is my bond number but with someone elses ID, name and policy number, how do you mess up something like this? I've asked them to correct it but surprise surprise as always no response from standard bank, wish I just took the loan with my bank, Nedbank, I would have probably already been in my new home and have a lower rate without all the stress I've gotten from standard bank. Thanx for the horrible experience I've gotten as a first time home buyer, unfortunately I am stuck paying you for the next 20 years, but I will make sure that whoever I meet in the next 20 years I will make sure they are aware that Standard bank is the worst bank ever and they should never use you.