LN
L'Oreal Nagel

1 reviews | Active since Aug 2022

05 Sept 2026, 10:37

Worst f@cking service ever Eldorado Park branch

I am so f@cking ****ed off at Standard bank. They just decided to close my account an account that is active. There are funds available in my account. Right after a deposit was made they closed it. It is not the first incident. Please get your fu#$ing facts straight before doing s$it like this. Eldorado Park branch is the worst customer service EVER. GET YOUR s#it together

0
Replies (5)
Standard Bank
Standard Bank's reply05 Sept 2026, 10:52
Official
Dear L'Oreal,

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
***
Standard Bank
Standard Bank's reply05 Sept 2026, 11:07
Official
Dear L'Oreal,

Although we called, we were unable to reach you. 

Please include a time that is convenient for us to reach you. 

We look forward to hearing from you.

Kindest regards, 
Standard Bank Hello Peter Team 
***
LN
L'Oreal Nagel's update05 Sept 2026, 11:29
Reviewer Update
You can contact me around 2 this afternoon
Standard Bank
Standard Bank's reply07 Sept 2026, 09:43
Official
Dear L'oreal

We attempted to contact you this morning; however, we were unable to reach you.
Kindly advise on a convenient time for us to call you. 
Our operating hours are:
  • Weekdays: 08:00 to 17:00
  • Weekends: 08:00 to 12:30

We look forward to hearing from you.

Kindest regards, 
Standard Bank Hello Peter Team 
***
Standard Bank
Standard Bank's reply08 Sept 2026, 11:07
Official
Dear L'oreal, 

We hope you're well. 

We made three attempts to reach you on your mobile and sadly could not get hold of you. 

We have sent an email so that you can reach out to us at your convenience. 

In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance. 

Kindest regards, 
Standard Bank Social Media Team