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mokgadi M

1 reviews | Active since Jul 2015

25 Nov 2022, 10:27

Worst experience ever i wanna go back to FNB

Standard bank has the worst system ever, i transfered money into ny credit card but now i cant access the money because it takes 24 hours to get the money. Why is this the case because its standard bank to standard bank? I struggle to understand .

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Replies (2)
Standard Bank
Standard Bank's reply25 Nov 2022, 10:48
Official
Good day Mokgadi

Thank you for raising your concerns with us. 

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards 
Standard Bank Help Centre 
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Standard Bank
Standard Bank's reply26 Nov 2022, 11:24
Official
Dear Mokgadi

Thank you for allowing us the opportunity to turn your experience with us into a positive one. 

Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist. 

Should you need any further assistance, we’re always here to help. 

Kindest regards
Standard Bank Hello Peter Team 
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