Worst experience ever

I'm really irritated by the level of service I'm receiving from Standard Bank, if only I could give them a negative rating, I would give them a negative million.this is my second review and they haven't sorted out my issue yet, with the copy and paste responses that they always use to reply here. My company " Singo Pty Ltd" rendered a service to Adam Rich Pty Ltd, the company paid R50 000 into my Standard Bank Business account, the bank then put the funds on hold, "to check if there's no money laundering" so they say, but continued deducting their fees for the month, yet I'm unable to pay my employees, I've called them several times, sent emails, sent in-app messages, but nothing gets resolved. they asked for documentation of the services, which I emailed to *** and he/she doesn't even bother to respond to the query, I've developed so much hate for this bank, I want to move my funds to another bank, they disgust me to the core, my employees are now angry at me because I cannot pay them, which then result in them not feeding their families.