MT
Mncendisi T
1 reviews | Active since Oct 2025
30 Oct 2025, 06:51
Worst experience ever
Worst experience every i took loan with fnb money was deposited into my standard bank account and it was blocked without any communication i called them was told to send pre agreement i dd now its 3 days without money i took days off to go to limpopo went there now i am on the blink of loosing my job because i have no money to travel,std bank is not even bothered after calling them 100 times since tuesday my account still blocked,i have been told one thing over and over again like i provided proof fnb send me email i forwarded it to std bank like why my account is still blocked even now,why m i beinf treated like this.why are we being treeated like this i would like to remove my money then std bank can cloze their account
Helpful (0)
Replies (6)0
Replies (6)
Standard Bank's replyOfficial
30 Oct 2025, 07:07Good day Mncendisi,
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply30 Oct 2025, 07:07
Official
Good day Mncendisi,
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
MT
Mncendisi T's updateReviewer Update
30 Oct 2025, 08:12This is what i always get that someone will get back to me yet my money is still locked and i ddnt even take that loan with you guys,its now day 3 of me struggling to access my funds i have sent your ceo email yesterday hope to get a reply since your ***** team is failing to assist me with this
MT
Mncendisi T's update30 Oct 2025, 08:12
Reviewer Update
This is what i always get that someone will get back to me yet my money is still locked and i ddnt even take that loan with you guys,its now day 3 of me struggling to access my funds i have sent your ceo email yesterday hope to get a reply since your ***** team is failing to assist me with this
Standard Bank's replyOfficial
30 Oct 2025, 08:30Good day Mncedisi,
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply30 Oct 2025, 08:30
Official
Good day Mncedisi,
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
MT
Mncendisi T's updateReviewer Update
30 Oct 2025, 09:10@standard bank it is really not being treated as a priority because if it was that i would have been asked to go to branch show them my fnb app that i took a loan money was then deposited into standard bank or just download pre agreement from fnb and i do have an email from fnb confirming that why is it so diffuclt for your team to just open my account i am being told about 7 days now i have to loose my work becsuse of standard bank are you guys going to offer me work should i loose my job
MT
Mncendisi T's update30 Oct 2025, 09:10
Reviewer Update
@standard bank it is really not being treated as a priority because if it was that i would have been asked to go to branch show them my fnb app that i took a loan money was then deposited into standard bank or just download pre agreement from fnb and i do have an email from fnb confirming that why is it so diffuclt for your team to just open my account i am being told about 7 days now i have to loose my work becsuse of standard bank are you guys going to offer me work should i loose my job
MT
Mncendisi T's updateReviewer Update
30 Oct 2025, 14:21@standard bank what is it that you are waitinf for because i sent all docs showing that and i was willing to even go to branch to show them my fnb app but i was told its useless because ***** is the only team whom can unblock my account i asked which team or department dd you guys contact so that i can call them
MT
Mncendisi T's update30 Oct 2025, 14:21
Reviewer Update
@standard bank what is it that you are waitinf for because i sent all docs showing that and i was willing to even go to branch to show them my fnb app but i was told its useless because ***** is the only team whom can unblock my account i asked which team or department dd you guys contact so that i can call them
MT
Mncendisi T's updateReviewer Update
30 Oct 2025, 14:34Fnb need the email address that was used by standard bank to confirm the funds so that they can reply to the email
MT
Mncendisi T's update30 Oct 2025, 14:34
Reviewer Update
Fnb need the email address that was used by standard bank to confirm the funds so that they can reply to the email