TM
Thobile M

1 reviews | Active since Nov 2018

06 May 2020, 12:30

worst experience ever

dont know how many times ive had back and forths with un authorised debits on my account and they keep bouncing and now i owe Sb above 3500 worth of debit orders... decided to move to Nedbank it worst bank ever!!

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Replies (2)
Standard Bank
Standard Bank's reply06 May 2020, 16:15
Official
Dear Thobile Mdwayi

Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support  

Kind regards 

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply22 May 2020, 09:29
Official
Dear Thobile Mdwayi

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been responded to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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