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basetsana S
1 reviews | Active since Aug 2019
03 Feb 2021, 23:12
Worst experience
Last year around April I had an arrangement with a standard bank consultant on my loan and every single month my account was debited by standard bank... To my surprise standard bank handed me over right after debiting my account. How does that work? If the arrangement was not feasible why was it granted? And why messa up my credit score and credit profile.. I am very disappointed and upset with the kind of service I have received. Very disappointing!!!!
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Replies (2)
Standard Bank's replyOfficial
03 Feb 2021, 23:37Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
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Standard Bank's reply03 Feb 2021, 23:37
Official
Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
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basetsana S's updateReviewer Update
20 Feb 2021, 23:55I'm still waiting to hear from standard bank... I hope I don't wait until Jesus comes back!!!
bS
basetsana S's update20 Feb 2021, 23:55
Reviewer Update
I'm still waiting to hear from standard bank... I hope I don't wait until Jesus comes back!!!