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vhugala T

1 reviews | Active since Jun 2020

03 Jun 2020, 14:17

WORST EXPERIANCE EVER!

Standard bank will leave you for 3 months without fixing your query . you will stay on the line for more than 30 min and be transferred till no one assists. you will wrote emails and no one will answer. this is exhausting!

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Replies (3)
Standard Bank
Standard Bank's reply03 Jun 2020, 16:43
Official
Dear vhugala Tshigabe

Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support  

Kind regards 

Complaint Resolution Centre
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vhugala T's update03 Jun 2020, 19:10
Reviewer Update
AT THIS POINT I DONT BELIEVE A WORD BECAUSE I HAVE BEEN HEARING THE SAME ABOVE MENTIONED STATEMENT FOR 3 MONTHS! IM TOTALLY DISSAPOINTED.
Standard Bank
Standard Bank's reply22 Jun 2020, 09:35
Official
Dear vhugala Tshigabe

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been attended to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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