NM
Nellie M
1 reviews | Active since Feb 2018
01 Apr 2020, 16:21
WORST EVER SERVICE IN TIME OF NEED FROM STANDARD BANK.
Tried to get hold of Standard Bank per telephone and email. No answer and nor do they respond to your emails. TERRIBLE!!! I am holding several accounts with Standard bank and are an excellent client but the service is poor. Specially now that we need them and they say that they provide loan instalment relief to clients. Will definitely have to look to change banks.
Helpful (0)
Replies (2)0
Replies (2)Standard Bank's replyOfficial
02 Apr 2020, 08:05Dear Nellie
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply02 Apr 2020, 08:05
Official
Dear Nellie
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's replyOfficial
20 Apr 2020, 13:27Dear Nellie McIntyre
Thank you for allowing us the opportunity to look into your matter.
Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was adopted and resolved.
Kind regards
Complaint Resolution Centre
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Complaint Resolution Centre
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Standard Bank's reply20 Apr 2020, 13:27
Official
Dear Nellie McIntyre
Thank you for allowing us the opportunity to look into your matter.
Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was adopted and resolved.
Kind regards
Complaint Resolution Centre
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Complaint Resolution Centre
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