SF
Sadie F

1 reviews | Active since Nov 2010

23 Dec 2021, 11:03

WORST EVER SERVICE

Numerous calls, numerous email, 23 days later still no refund and account still not closed. The worst ever service!!! Aggeneys branch even called to try resolve the matter, to also be put through from one person to another to another to another, to only get upset and give up, so that is a person in a branch trying to help me, imagine how I get treated!!! Request was to be finalised by 20 December, only for NOTHING to have happened.

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Replies (1)
Standard Bank
Standard Bank's reply28 Dec 2021, 15:24
Official
Dear Sadie F

Thank you for posting your comments. 

Please accept our sincere apologies for the delayed response.

kindly be advised that we are looking into your matter and feedback will be provided shortly.

Kind regards
Complaint Resolution Centre
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