Worst ever bank
<p>I wanted to draw money and received a technical error message and received no money. When I went to pick and pay to pag my card declined twice. I went on my banking app and saw the money was deducted from my account. My complaint is the mere fact that Standard Banks error now became my problem. I have two children for who I have to buy food, electricity etc and due to Standard Banks error which will take 5 days to resolve I wont be able to. I can not believe that a bank would do this. Over and above this it is my daughters bithday I can not even buy her a preaent and most probably have to cancel het party now. I am so dissapointed I cannot wait to move away from this bank. This is not the first time. Unreliable!!! The only thing good about this was the friendly lady that helped me. I want nothing to do with this bank you deprive me of things that I consider important food, electricity, my childs birhtday. You disable your clients with no conscience at all.</p>
Thank you for your posting
We apologize for any inconvenience and frustration caused.
Your complaint has been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
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Thank you for your posting
We apologize for any inconvenience and frustration caused.
Your complaint has been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting
We apologize for any inconvenience and frustration caused.
Your complaint has been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting
We apologize for any inconvenience and frustration caused.
Your complaint has been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Nicolette Nix
Thank you once again for your posting.
I refer to my email correspondence and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Nicolette Nix
Thank you once again for your posting.
I refer to my email correspondence and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
