1 reviews | Active since Jun 2017

29 Jun 2017, 15:46

Worst enquiries customer service

<p>My partner and I visited standard bank to collect a cheque book, on the 29 June at 11 and we spent 1 hour 30minutes waiting on the on Que when there were only four clients infront of us,and the consultant took 30minutes just to issue the cheque book. this bank have the worst enquiries service consultants with attitude. I have never experienced this in any bank or other branch.</p>

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Replies (2)
Standard Bank
Standard Bank's reply11 Jul 2017, 14:18
Official

Dear Dakalo Mondlane

Thank you very much for your posting.

I refer to my email correspondence and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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's update16 Jul 2017, 11:36
Reviewer Update

Good day

Yes Branch manager gave me a call, and hope things will be done differently.much appreciated

Thanks