MK
Madillo K

1 reviews | Active since Jan 2021

12 Jan 2021, 13:36

Worst customer service I've ever had.

I've being to Potschestroom Standard Bank, 3 times to open a funeral policy, with all the needed documents, and still now it is the forth time coming back to the bank, with no luck. Worst customer service ever. I feel like crying.

0
Replies (1)
Standard Bank
Standard Bank's reply12 Jan 2021, 15:21
Official
Dear Madillo Kheswa

Thank you for posting your comment. 
  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be looked into.
  We apologize for the inconvenience and undue frustration, this has caused.  
  We greatly appreciate your continued support  
  Kind regards 
  Complaint Resolution Centre
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